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Peel Season Starts Now!
FREQUENTLY ASKED
QUESTIONS
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Can you diagnose my skin condition?It is not within my scope to "diagnose" or "treat" any skin conditions. I can not prescribe any medications. As an aesthetician I can suggest products and offer facials that can improve the appearance of the skin . Due to my dermatology experience and knowledge, I will always recommend you see a dermatologist if I see something concerning or out of my scope.
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Where is Hybrid Skincare located?Hybrid Skincare is located inside of the Weekend B collective at 2407 California Blvd Suite 5 in Napa. Parking is right out front. When you enter you will see our beautiful waiting room where you will be greeted and taken to the treatment room.
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What is the late cancel or no show policy?Less then 24 hours notice to cancel an appointment is considered a late cancel. A no show is if no notice is given and the appointment is missed. For first time clients a credit card is required to book and there is $100 non refundable fee if an appointment is late cancelled or no showed. For established clients the $100 fee is determined on a case by case basis. If excessive cancellations or no shows are repeated, a credit card must be kept on file and a $100 non refundable charge will be implemented for all missed or late canceled appointments. Excessive cancellations, even if more then 24 hours before the appointment can be disruptive. A deposit may be required to book in these cases and is up to the owners discretion to implement.
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What if I'm taking or using medications prescribed for my skin?Please take pictures or bring the medications with you so I know exactly what medications you are taking. This helps me determine what facial and products are appropriate for you and how to create your home care regimens.
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I have really sensitive skin. Are these facials appropriate for me?I have really sensitive skin too! I understand being cautious with new products and treatments as one never really knows what their skin will love or not. I always start with gentle treatments as I get to know a persons skin and together we move into stronger more aggressive treatments slowly and gradually if needed.
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What payment methods do you take?Though cash is preferred, credit cards are happily accepted. Venmo is accepted but confirmation of payment must be received at checkout.
By Appointment Only

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